🔐 Privacy Policy

Last updated: [July 16, 2025]

Entmess (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.entmess.com] or interact with our services.

1. 📥 Information We Collect

We collect the following types of information:

  • Personal Information
    Name, email address, shipping/billing address, phone number, payment information.
  • Order & Transaction Data
    Details about your purchases and order history.
  • Device & Usage Data
    IP address, browser type, device type, pages visited, time spent on site.
  • Cookies & Tracking Technologies
    We use cookies to enhance your browsing experience and understand website performance.

2. 🛍️ How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations, shipping updates, and promotional offers
  • Improve website functionality and customer experience
  • Detect and prevent fraud or unauthorized transactions

3. 🤝 Sharing Your Information

We only share your data with trusted third parties when necessary, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping partners (e.g. USPS, DHL)
  • Marketing tools (e.g. email providers, analytics platforms)
  • Legal authorities, when required by law

We never sell your personal data to third parties.

4. 🔒 Data Security

We implement industry-standard security measures (SSL encryption, access controls) to protect your data. However, no online method is 100% secure—use our services at your discretion.

5. 🇺🇸 CCPA & GDPR Compliance

  • GDPR (EU residents): You have the right to access, correct, or delete your data at any time.
  • CCPA (California residents): You may request to know what personal data we collect and opt out of data sales (we do not sell personal info).

To make a privacy request, contact us at [email protected].

6. 📬 Marketing & Opt-Out

We may send promotional emails with your consent. You can unsubscribe at any time by clicking the link in the email footer or contacting us.

For cookie preferences and tracking opt-outs, visit our [Cookie Policy] or browser settings.

7. 👶 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from minors.

8. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “last updated” date.

9. 📞 Contact Us

If you have questions or requests related to privacy, contact us at:

Email: [email protected]